SRA International, Inc., A CSRA Company Managed Services – Solution Architect in Chantilly, Virginia

Clearance Level Must Currently Possess:

No Active Clearance Required

Clearance Level Must Be Able to Obtain:

Secret

Suitability:

Public Trust

Job Family:

Business Development & Growth

Job Description:

CSRA is seeking a Sr. Managed Services leader to join our Digital Consulting & Solutions organization. You will help to shape our strategic direction around Managed Services and enable us to successfully pursue Managed Services growth opportunities. As a leader, you will help construct and communicate our point of view around Managed Services; consult with customers on the best strategies and solutions to move to Managed Services; help business development teams prepare for and respond to Managed Services solicitations; and expand our Managed Services offerings.

This opportunity will work out of our Center of Excellence in Chantilly, Virginia. (FREE gym on-site and walking trails adjacent to our building)

We are looking for an individual who is a strong leader; understands, first-hand, the challenges of building, buying and operating Managed Services; and can effectively engage and collaborate with customers, internal teams, and the media to bring our Managed Services solutions and value proposition to market.

Qualifications - Task and responsibilities in this role include, but are not limited to the following:

  • Identify market trends in technology and business services for Managed Services solutions and work with our business units and technical leadership to incorporate innovations into CSRA’s capabilities

  • Work with business development teams and industry and Alliance partners to tailor our offerings and win strategies for specific client opportunities

  • Serve as a trusted advisor for our clients around how to successfully make the move to Managed Services and maximize its value

  • Work in collaboration with Capture and solution teams to generate RFI and RFP responses

  • Shape procurements through engagements with clients and at Industry and Government forums

  • Knows how to generate Managed Services business cases and TCO analysis

  • Mentor, train, and lead fellow team members and peers through Managed Services design and implementation decisions to achieve balance between strategic design and tactical needs

Qualifications - To qualify, you must meet these basic qualifications:

  • Fifteen or more years of business solutions experience

  • Exceptional business judgment and analytical and problem solving skills, including the ability to define technology, process and business process improvement roadmaps and develop business cases and total-cost-of-ownership of solutions

  • Experience working with or knowledge of Managed Services solutions ( with deep knowledge / experience in at least ONE of the areas below ) and related capabilities such as:

  • End-User Services / Shared Managed Service Desk / Tier 0 - 3

  • ITSM / Change Management / ServiceNow

  • Infrastructure as a Service (IaaS)

  • Platform as a Service (PaaS)

  • Cloud Managed Services

  • Infrastructure, Network and Network Operations Center (NOC)

  • Cyber / Security Operations Center (SOC)

  • Business Process Services such Case Management or Visa Processing

  • Understands and has implemented Managed Services Transformation / Transitions for commercial or Federal Clients

  • Knowledge of ITIL V3 processes and procedures

  • Writing/Presentation development and presenting skills (PowerPoint, MS Word, Excel)

  • Ability to successfully manage and deliver on multiple, concurrent projects

Other Qualifications: It would be great if you also had:

  • Functional knowledge of network monitoring tools such as Splunk and SolarWinds

  • Experience and working knowledge of ITSM / CRM and BPM workflow applications such as ServiceNow, Salesforce or Pega systems

  • Working knowledge of telecommunications and workforce management technologies such as IVR, ACD and related WFM technologies such as Verint and InContact

  • Knowledge of Organizational Change Management components and its impact on an organizations’ transformation to Managed Service

  • Knowledge of security standards such as FedRAMP & FISMA

  • Willingness to travel occasionally to client site 10% of time

# of Openings:

1

Scheduled Weekly Hours:

40

T elecommuting Options:

Some Telecommuting Allowed

Work Location:

USA VA Chantilly - 15036 Conference Center Dr (VAS027)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THINK NEXT. NOW.

CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.