Sinclair Broadcast Group Unified Communications Engineer in Cockeysville, Maryland
Unified Communications Engineer
Make your mark in Broadcasting and Digital Media. Sinclair Broadcast Group and Sinclair Digital Solutions are dedicated to making Sinclair a communications powerhouse! We are the largest and most diversified television broadcasting company in the country. Sinclair owns and operates, programs or provides services to more television stations than anyone and has affiliations with all major networks. Sinclair Digital group is focused on bringing the most engaging content to web, mobile and over-the-top broadcasting to audiences all over the country! Our success is the result of extraordinary employees and an exemplary management team who believe in a vision and are dedicated ensuring a great future for our employees. Whether you are an industry veteran or a just starting out, you can find it at Sinclair! We are advancing the world of Broadcasting and we want YOU to join our winning team!
Sinclair Broadcast Group has an exciting opportunity as a Unified Communications Engineer with our Corporate IT department. The primary responsibility of the Unified Communication Engineer is to facilitate the installation, support and maintenance of our unified communications related business activities and operations. In this role, you will participate in the collaboration and implementation of technologies and policies associated with our Lync/IP PBX/VOIP/O365 telephony infrastructure.
Configuration and maintenance of Avaya System and Session Manager.
Configuration and maintenance of the AudioCodes SBCs.
Provide Tier 2 support for telephony related UC functions and technologies.
Create and maintain telecom documentation, such as business processes, network diagrams, infrastructure topologies and user-based spreadsheets.
Assist in monitoring and managing the health of solutions and services, diagnosing / fixing basic system problems and escalating problems to senior staff or vendors.
Research new products and services, partnering with internal customers to identify needs and working with vendors to design and recommended appropriate solutions.
Other duties may include coordinating software upgrades, auditing telephony servers, assisting network team in troubleshooting performance issues.
Hands-on experience with Avaya System and Session Manager – or – hands on experience with AudioCodes SBC, the ideal candidate will have both
Comprehensive knowledge of networking technologies including, signaling protocols like SIP, H.323.
Familiarity with Exchange Unified Messaging and related administration
Working knowledge of TDM and IP standards, infrastructures, and network requirements
Practical experience with designing, implementing, and supporting video conferencing solutions - Polycom solutions preferred
Aptitude to logically assess and troubleshoot hardware and software difficulties.
Excellent technical documentation skills
Experience with Avaya Communications Manager is a plus
Proficiency with Microsoft Office Word, Excel, Lync 2010, and Lync 2013 is a plus
Experience with Microsoft Office 365, Visio, and PowerPoint is a plus
Formal Education and Experience Requirements:
3+ years of telecommunications systems experience
A bachelor’s degree in an IT-related field, recognized equivalent in work experience or a combination of work experience and education
Excellent oral and written communication skills
The ability to communicate in a clear, concise manner with attention and sensitivity to the audience and content of discussion
Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!
Cockeysville, Maryland, United States