Defense Commissary Agency Lead Commissary Support Clerk in Fort Meade, Maryland

  • Duties



The foundation for success of the Defense Commissary Agency (DeCA) mission is our people. It is DeCA's goal to have a workforce that is representative of the nation's diverse cultures and backgrounds. We strive for a work environment of world-class enterprise leaders and an engaged, highly motivated, and capable workforce with a results oriented performance culture.

The DeCA operates a worldwide commissary system that provides quality grocery products at cost to active duty military personnel and retirees, members of the Reserve and National Guard, and their families. The agency employs about 18,000 people and its annual sales exceed $6 billion.

Employees Serviced by DLA: Civilian Federal employees who receive human resources servicing through the Defense Logistics Agency do NOT need to submit supporting documentation if applying through merit promotion. Your record in Electronic Official Personnel Folder (eOPF) will be used to verify your eligibility. It is your responsibility to ensure the required documents are in your eOPF for verification purposes. If your documents are not in eOPF, you must submit them at time of application. Failure to submit all of the documents on time will result in automatic disqualification.

All current and former Federal employees must submit a copy of your latest SF-50 showing your tenure, grade and step, and type of position occupied (i.e., Excepted or Competitive).

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  • Performs account maintenance, computer operations, supply clerical duties, and other clerical support to the commissary management team.

  • Distributes and balances the workload among employees, assuring timely accomplishment of the assigned workload.

  • Monitors the status and progress of work and makes day-to-day adjustments in accordance with established priorities.

  • Instructs employees in specific tasks and job techniques.

  • Gives on-the-job training to new employees.

  • Checks on work in progress. Spot checks work not requiring regular reviews and reviews completed work.

  • Amends and rejects work not meeting established standards.

  • Recommends changes in work methods that will improve timeliness and/or quality of work.

  • Monitors working conditions, resolves simple, informal complaints of employees, and assists the supervisor in preparing work schedules.

Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

0303 Miscellaneous Clerk And Assistant

  • Requirements


Conditions of Employment
  • Must be a United States Citizen
  • Application materials must be received by 11:59 EST On the closing date.
  • Work Schedule: Full-Time, 80 hours biweekly
  • Tour of Duty: Irregular Schedule including nights, weekends, and holidays
  • Permanent Change of Station (PCS) Costs: ARE NOT Authorized
  • Position Sensitivity: Non Sensitive
  • Security Requirements: Not Applicable
  • Overtime: Occasionally
  • Temporary Duty (TDY) Travel: Occasionally
  • Fair Labor Standards Act: (FLSA): Non-Exempt
  • Bargaining Unit Position: Yes
  • Drug Testing: Not Required
  • Physical Requirement: Lift and carry items weighing up to 25 pounds without assistance.
  • Obligated Position: No
  • Additional vacancies may be filled from this announcement upon its closing for up to 90 days.
  • Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
  • Applicants selected from this announcement may be required to serve a two-year probationary period.
  • Optional form 306 (OF-306): If you are selected for this position you may be asked to submit the OF-306 declaration for Federal Employment.
  • Overseas Employees: DeCA employees working overseas MUST submit copies of your latest SF-50, showing your current grade and salary and Tenure Status.

In accordance with the Group Coverage Qualifications Standard for General Schedule (GS) Positions located at:

To qualify for this position, applicants must possess one year of specialized experience equivalent to the GS-04 grade level or 4 years above high school by the closing date of this announcement.

Examples of specialized experience for a Lead Commissary Support Clerk are:

  • Oversight of lower graded workers.

  • Providing on-the-job training.

  • Knowledge of departments within a grocery store (dairy, grocery, meat, produce, etc.

  • Knowledge in running a cash register.

In addition to meeting the qualifications outlined above, you must also meet the following requirements:

Time after competitive appointment: Candidates applying under merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement. (5 CFR330.501)

Volunteer Experience: Your Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Appropriate education may be substituted for or combined with experience. This education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See for more information.

Transcripts must be provided if you are using education to qualify. Failure to provide transcripts will result in you being rated ineligible for this position. We accept unofficial transcripts as long as they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Transcripts must be received by this office no later than 11:59PM EST on the closing date in order to be considered.

Additional information

MILITARY SPOUSE PREFERENCE:You are required to submit a copy of your most recent SF-50 and a copy of your Military sponsor's PCS orders. Information for claiming Military Spouse Preference may be found at the link below.

Additional required supporting documentation:Required documents vary based on the authority under which you are applying (i.e. current permanent Federal employee, military spouse, Schedule A, etc.). See for more information.

REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.

Re-employed Annuitant:This position Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at

Re-employed Annuitant:A former Federal employee who has retired under either the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) is an Annuitant. An annuitant cannot be hired (i.e. re-employed) unless the vacant position meets the criteria in the Department of Defense (DOD) policy on employment of annuitants issued December 10, 2008.

"Re-employed Annuitant: Does Not Meet Criteria"the vacancy does not meet the criteria for appointment of annuitants (irrespective of eligibility or qualifications). Annuitant applicants are advised, in accordance with DoD Policy, that further consideration for the vacancy is not permitted.

If you are using part-time work to qualify for this position, be sure your resume reflects the beginning and ending dates of your employment and the number of hours you worked per week.

Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit for more information.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified as required for this position.

Specifically you will be evaluated on the following competencies: Accounting. Commissary Store Operations. Communications. Human Resources Procedures. Leadership.

REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS): To determine your qualifications, a review of your resume and supporting documentation will be made and compared against your responses to the questions. The score you receive is a measure of the degree to which your background matches the competencies required. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully as errors or omissions may affect your rating.

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Background checks and security clearance
Security clearance

Not Applicable

  • Required Documents


Required Documents

Application packages should include the following documents: Resume: Required. To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume. See for more information.

For qualifications determinations your resume must contain a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.

Questionnaire: Required Transcripts: Required if applicable to qualifications

If you are claiming Veterans' Preference, you must submit supporting documents with your application package. These documents must provide acceptable documentation to verify: the type of preference claimed (i.e. 5 point, 10-point, etc.) and the character of the service (i.e. Honorable Discharge). A copy of your DD214, "Certificate of Release or Discharge from Active Duty," Showing your Character of Service is required when claiming veterans preference. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If unable to verify Character of Service, you will not receive veterans preference.

If claiming 10 point preference, you will need to submit a Standard Form 15 "Application for 10-point Veterans' Preference" .

If you are currently serving on active duty and expected to be released or discharged within the next 120 days, you must submit written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the written documentation is signed. If selected, additional documentation may be required prior to appointment.

If you are Interagency Career Transition Assistance Program (ICTAP) eligible, indicate on your resume that you are applying as ICTAP eligible. To exercise selection priority for this vacancy you must be well-qualified for the position, Well qualified is defined as meeting or exceeding the fully successful level for competencies required by the position. Provide (1) a copy of the agency notice, (2) a copy of your most recent performance rating and (3) a copy of your most recent SF-50, Notification of Personnel Action, showing your current position, grade level and duty location. For more information on ICTAP see

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on the 03/21/2018 to receive consideration.

To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.

You will receive an email notification when your application has been received for the announcement.

To verify the status of your application, log into your USAJOBS account, , select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

To preview the questionnaire, please go to

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Agency contact information
DeCA EAST Servicing Team







Defense Commissary Agency East 1300 East Avenue Fort Lee, VA US

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Next steps

Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualification requirements, and you will receive a notification. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official. All applicant reviewed and/or referred will receive a notification letter. The selecting official may choose to conduct interviews. Once the selection is made, you will receive a notification of decision.

Other Notes:

  • Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.

  • Additional vacancies may be filled from this announcement upon its closing.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 03/12/2018 to 03/21/2018

Salary: $37,113 to $53,774 per year

Pay scale & grade: GS 5

Work schedule: Full-Time

Appointment type: Permanent